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COMMONLY TERMS OF SERVICE

Effective Date: May 5, 2026

Welcome to Commonly. Please read these Terms of Service ("Terms") carefully before using our platform. By accessing or using Commonly, you agree to be bound by these Terms.

1. About Commonly and Our Role

Commonly is a technology platform operated by 1080 Ventures, LLC, a Delaware limited liability company ("Company," "we," "us," or "our"). Commonly connects homeowners in neighborhoods with independent service providers to facilitate group purchasing of home services such as driveway sealing, gutter cleaning, lawn care, and similar services ("Services").

COMMONLY IS A COORDINATOR, NOT A SERVICE PROVIDER. We do not perform, supervise, direct, or control any Services. We do not employ Service Providers. Service Providers are independent businesses that contract directly with you. Commonly simply facilitates introductions and coordinates group deals between neighbors and Service Providers.

No agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship is created between Commonly and any Service Provider or between Commonly and you.

2. How Commonly Works

When you participate in a Commonly deal:

  • You are entering into a service agreement directly with the independent Service Provider, not with Commonly
  • Commonly collects payment on behalf of the Service Provider as a convenience
  • The Service Provider is solely responsible for performing the Services
  • Any warranty or guarantee for workmanship comes from the Service Provider, not from Commonly

3. Disclaimer of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMMONLY DISCLAIMS ALL LIABILITY FOR ANY ACTS, OMISSIONS, ERRORS, NEGLIGENCE, OR MISCONDUCT OF ANY SERVICE PROVIDER. This includes, without limitation, liability for property damage, personal injury, poor workmanship, delays, failure to perform, or any other claims arising from or related to Services performed by Service Providers.

COMMONLY PROVIDES THE PLATFORM ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee or warrant the quality, safety, legality, or any other aspect of Services provided by Service Providers. We do not verify the accuracy of Service Provider credentials, licenses, insurance, or qualifications beyond basic screening.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMMONLY, 1080 VENTURES, LLC, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF COMMONLY EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO COMMONLY IN THE SIX (6) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

5. Indemnification

You agree to indemnify, defend, and hold harmless Commonly, 1080 Ventures, LLC, and their officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of Commonly; (b) your interaction with any Service Provider; (c) any Services performed at your property; or (d) your violation of these Terms.

6. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Agreement to Arbitrate: You and Commonly agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of Commonly shall be resolved by binding individual arbitration, rather than in court, except that either party may bring claims in small claims court if eligible.

Class Action Waiver: YOU AND COMMONLY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

Arbitration Rules: Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in the English language in the state of Maryland or another mutually agreed location.

Opt-Out: You may opt out of this arbitration agreement by sending written notice to within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

7. Disputes with Service Providers

Any disputes regarding the quality, timeliness, or performance of Services are between you and the Service Provider. Commonly is not a party to your agreement with the Service Provider and is not responsible for resolving such disputes. We encourage you to communicate directly with the Service Provider to resolve any issues.

While Commonly may, in its sole discretion, assist in facilitating communication between you and a Service Provider, such assistance does not create any liability or obligation on the part of Commonly.

8. Payment, Card Authorization, and Refunds

8.1 Payment processing

Payments through Commonly are processed by Stripe, a PCI-compliant third-party payment processor. Commonly does not directly receive, store, or have access to your full card number, expiration date, or CVV. Any card you save with us is held by Stripe's vaulted card-on-file infrastructure.

8.2 Authorization for save-card ("vaulted") deals

Some deals require you to save a card on file when you join. By saving a card and acknowledging the on-screen consent at signup, you authorize Commonly to charge that card without further action from you, subject to the following conditions:

  • Lock-in. Your card will only be charged if the deal reaches its minimum participant count by the deadline. If the minimum is not met, no charge is made and your participation is canceled at no cost.
  • Amount. The amount charged will be the locked-in group price for your selected option, or less. If the group reaches a deeper tier, or you earn referral discounts before the deadline, your final charge is reduced accordingly. The price you saw and consented to at signup is a maximum cap; you will never be charged more than that amount.
  • Timing. The charge is initiated during your scheduled service window, after the deal has locked in. The schedule for each deal is described on the deal page and in the consent text shown when you save your card.
  • Statement descriptor. Charges processed through our platform Stripe account will appear on your statement as "1080 Ventures" or "Commonly" (we operate under both names). For deals where funds are routed directly to the Service Provider's connected Stripe account, the Service Provider's business name will appear on your statement instead; this is disclosed in the consent text at signup for those deals.

8.3 Cancellation and right to remove your card

You may cancel your participation any time before the deal deadline by contacting us; if you cancel before the deadline, your saved card will not be charged. You may also update or remove the card you have on file with Commonly at any time through the customer portal link included in your confirmation email and any subsequent payment-related email. Removing your card before the deal locks in cancels your participation in that deal. Removing your card after lock-in but before charge will be treated as a cancellation request, and we will follow up to confirm.

8.4 Failed charges

If your saved card is declined, expired, or otherwise rejected when we attempt the charge, we will notify you and give you a reasonable opportunity to provide a working payment method. Failure to do so within the period stated in our notice may result in cancellation of your participation and forfeiture of group pricing.

8.5 Refunds

Refund eligibility for completed Services is determined by the individual Service Provider and the terms of the specific deal. Commonly may, in its sole discretion, issue refunds for accidental or duplicate charges, charges processed in error, or operational issues attributable to our platform. Commonly may also facilitate refunds at the request of a Service Provider but is not obligated to issue refunds for disputes related to Service quality or performance; those disputes are between you and the Service Provider as set out in Section 7.

8.6 Disputes and chargebacks

If you have a question about a charge from Commonly, please before initiating a chargeback with your bank. In most cases we can resolve billing concerns directly and faster than the chargeback process. Initiating a chargeback for charges that you authorized at signup may be considered a violation of these Terms.

9. Referral Program

Some deals on Commonly include a referral program that lets participants reduce their own price by sharing a unique referral link with neighbors who then sign up for the same deal. Where a referral program applies to a deal, the following terms apply.

  • Eligibility. You must be an active, non-canceled participant in a deal to earn referral credits for that deal. Referral credits are only earned when a referred neighbor joins the same deal through your unique link and remains an active participant through the deal's deadline.
  • Per-referral reward. Each deal's referral reward (a fixed dollar amount or a percentage off your locked-in price) is set by Commonly when the deal is configured and is shown on the deal page.
  • Maximum savings. Some deals set an explicit referral cap. Where no explicit cap is set, your referral discount is still capped at the price you would otherwise pay for the deal. In other words, the most you can save through referrals on any given deal is 100% of your own price; referrals can reduce your price to $0 (free), but never below $0, and the program does not produce a credit, refund, or cash payout.
  • Timing. Referral credits are calculated and applied to your final price after the deal's deadline once the minimum participant count is met and the deal locks in. Referrals tied to deals that do not meet the minimum, are canceled, or do not lock in for any other reason produce no credit.
  • Adjustments and clawbacks. If a referred neighbor cancels their participation at any point, including after the deal locks in or after Services have been scheduled or performed, Commonly may retroactively adjust the referral credit you earned from that referral. Adjustments may take the form of reducing or removing the credit, recalculating your final price, or, if the credit has already been applied (for example, by reducing what you paid at lock-in), seeking reimbursement of the difference from you or offsetting it against future credits. Cancellations after the deadline are not expected to be common, but this provision preserves the integrity of the program.
  • Non-transferable, no cash value. Referral credits are tied to your participation in a specific deal. They are not transferable, not redeemable for cash, and have no value outside the deal in which they were earned.
  • Fair use. The referral program is intended for genuine word-of-mouth sharing with neighbors who are themselves likely to want the service. You agree not to: create duplicate, fake, or otherwise inauthentic accounts; sign up on behalf of others without their consent; share your referral link in spam, paid placements, or any context not consistent with normal neighborhood word-of-mouth; or otherwise attempt to manipulate the program. Commonly may, in its sole discretion, void referral credits, remove participants, and take any other action it deems appropriate to address abuse or suspected abuse of the program.
  • Changes. Commonly may modify, suspend, or discontinue the referral program (including specific reward amounts, caps, and per-deal eligibility) at any time, with or without notice. Modifications apply prospectively and do not retroactively reduce credits already earned on a deal that has already locked in.

The referral program is offered solely by Commonly and is not a separate agreement with any Service Provider. Service Providers do not administer, fund, or guarantee referral credits.

10. User Conduct

You agree not to:

  • Provide false or misleading information
  • Use Commonly for any unlawful purpose
  • Interfere with or disrupt the platform
  • Circumvent Commonly to transact directly with Service Providers you discovered through our platform

11. Privacy

Your use of Commonly is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using Commonly, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Effective Date" above. Your continued use of Commonly after such changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. For any disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Commonly regarding your use of the platform and supersede any prior agreements.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Commonly

Operated by 1080 Ventures, LLC


BY USING COMMONLY, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.